Telephone Solutions for

Hotel & Hospitality

Best-in-class communications crafted for luxury stays, conference centres, and global hospitality brands—keeping staff and guests connected at every touchpoint.

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Solutions that elevate every guest experience

Our hospitality phone platforms adapt to your venue's workflow, boosting service quality while controlling operating costs.

  • Enhanced employee productivity across front-of-house and back-office teams
  • Quicker check-in and check-out with integrated communications
  • Improved guest satisfaction through responsive service
  • Lower communication costs with cloud-ready telephony
  • Increased REVPAR driven by efficient guest engagement

Service Assurance with Service Protect

We understand that unified communications are vital in the hospitality sector. Our Service Protect programme lets SCG Solutions handle supplier discussions and escalations, so your team can focus on guests.

  • Unified communications tailored to your property's footprint and brand standards
  • Service Protect support that handles supplier escalations while your team serves guests
  • Scalable platforms for single venues, conference centres, and global chains

Hosted Cloud Telephony

Significantly reduce costs and improve communications with voice and data solutions hosted in the cloud. Scale effortlessly and keep every department aligned from concierge to housekeeping.

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Be more with SCG Solutions hospitality communications

Stay connected with guests before, during, and after their stay. Our tailored solutions blend telephony, mobility, and data to support personalised service and efficient operations.